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ZDNet Asia Higher adoption of open source software (OSS) today among enterprises is pushing the need for scanning tools that can help maintain compliance and minimize potential risks fr...
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TechNewsWorld When you align phone system data with CRM, you get actionable intelligence that helps drive the business.. ...
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Marketing & Innovation This is the third Sugar CRM executive to be interviewed by visionary marketing.com. My first interview took place two years ago with Larry Augustin, CEO and f...
We use Shorewall as our firewall and operate with management and production VLANS. We use the Opengear console manager for out-of-band management. The Solaris systems leverage ZFS and have over 20 TB of storage. Due to application requirements we leverage a combination of EnterpriseDB, MySQL, PostgreSQL, and Oracle for our relational database needs. The single sign-on authentication is an OpenLDAP based directory service. The VOIP system is based on Asterisk.
The integrated services available include email, calendar, instant messaging, document management, help desk, reporting, infrastructure monitoring, customer relationship management, knowledge management and our enterprise resource management system. Key applications are:
- Compiere — ERP/CRM solution
- SugarCRM and RT — SFA/CRM and help desk solution
- MediaWiki, Drupal and WebDAV — Wiki and Content Management solution
- Trixbox and DimDim — VOIP telephony and web-based conferencing
- Zimbra Colaboration Server — Web-based email calendaring groupware
- Nagios, Integrit, nsyslog, BackupPC — systems management software